FAQs

Frequently Asked Questions
How can I register?

Fill in the online form below and wait for a call from one of our consultants who will explain about our programme, answer all your queries, and book your free trial class. A confirmation email will be sent to you within a week.

When can I expect to get a call back?

Within 2-3 working days.

What do I need?

A good internet connection with a minimum of 10mbps, Zoom app, and headphones/earphones (optional).

Who will teach me?

Our teachers are experienced educators of English with a vast knowledge on the subject.

Will I get homework?

We assign homework to recapitulate in-class learning.

What if I miss any class?

The class can be rescheduled in case of one-on-one session. However, the information about the absence must be shared with the teacher at least 1 hour prior to the session.

In case of group session, PDF notes of the class will be sent via email. The information about the absence must be shared with the teacher at least 1 hour prior to the session. However, we advise you not to miss any class.

Note: In case of group session, even if you miss a particular class, you won’t miss out on any topic as we provide a number of revision classes in all our programmes. We provide free make-up classes (conditions applied). Apart from this, the student can also take up the missed session in another batch (conditions applied).

For more details, talk to our consultant.

How can I pay?

Payment has to be made online. Our consultant will share the details with you.

Is the advance fee refundable?

Advance fee is refundable in case of both one-on-one and group sessions with partial deductions owing to security purposes. However, once you begin attending the sessions, the fee deposit will not be refunded.

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